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THE PROBLEM

Users need easily accessible ways to address their DMV needs in a timely, organized manner.

TIMELINE: 2 Weeks

MY ROLE: User Research & Visual Design Lead

DESIGN TOOL: Sketch

OUR SOLUTION

  1. DMV Kiosks: physical kiosks set up throughout Washington, D.C. would help alleviate simpler tasks from the long DMV lines. Other states have already started putting these into practice.

  2. A User Profile Feature would enable users to see exactly what they have on file and what they need to do to keep their paperwork and payments up to date.